• Returns with an original sales receipt within 90 days of purchase.
• Any purchase made by credit card will be refunded to the original credit card.
• Any purchase made by cash or with a debit card will be refunded in cash.*
• Any purchase made by a check that has cleared the 10-business day waiting period will be refunded in cash.*
• Any purchase made by a check that has not cleared the 10-business day waiting period may be refunded as a store credit.
• Any purchase made by store credit, gift certificate or Gift Card will be refunded as store credit.

Returns with an original sales receipt after 90 days of purchase.

• Returns with an original sales receipt after 90 days of purchase will be refunded as store credit or credit to an EXPO® Design Center Commercial Credit Account for the original purchase price.**

Returns without a sales receipt.

• If you made your purchase in the past 90 days by credit, debit, or check we may be able to look up your receipt for you.
• If we are unable to look up your receipt because you did not pay with one of the options listed above, a store credit or credit to your EXPO® Design Center Commercial Credit Account may be issued based on the lowest selling price.

A 15% restocking fee will be charged on returned or canceled special order merchandise. Custom orders (examples - cabinetry, countertops, flooring and wall coverings, tile, wood, stone, appliance trim units, window treatments, etc.) are not refundable. See the Service Desk for details.

*EXPO Design Center will issue a check for refunds over $1,000 (checks are mailed from The Home Depot's Store Support Center in Atlanta, GA).

**Sales tax will not be refunded on purchases over 90 days or without a receipt in Massachusetts.

Note: Special Order Merchandise Refund Policy: Some restrictions do apply. See the Special Services Desk for details. Gift Cards, gift certificates, and store credit cannot be exchanged or returned for cash, credit or check. Lost, stolen or damaged Gift Cards may be canceled and replaced with the required proof of purchase. Some restrictions apply. See store management for details. EXPO Design Center reserves the right to request valid identification prior to accepting merchandise for a return. EXPO Design Center reserves the right to limit or refuse to accept the return of certain merchandise at any time and for any reason. EXPO Design Center will only accept the return of merchandise purchased from an "EXPO Design Center" store. Purchases made at The Home Depot®, HD Supply®, Home Depot Landscape Supply, The Home Depot Floor Store® or any other Home Depot Company may not be returned at EXPO Design Center, unless the item is stocked/sold in the returning store. Items purchased at a Canadian Home Depot may not be returned in the U.S. Purchases made with a Customer Agreement must be returned to the same location in which it was purchased. See Special Services Desk for details.

I bought something at the store and want to return it. Can you send someone to pick it up?

Items purchased at a EXPO Design Center Store are generally returned to the store for exchange or refund. We will only pick up items that were shipped to you from the store.

Effective May 2005